Features
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- 1. Large selection of products
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With more than 200 million products sold in Japan offered by more than 50,000 merchants, you're sure to find the products you're looking for.
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- 2. Reward program
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You can earn around 1% of most purchases as Rakuten Points, 1 point for every 100 yen spent (excluding tax). The points you earn can be redeemed for future purchases on Rakuten Ichiba or at affiliated stores in Japan.
Click here forAffiliated stores (Japanese)Your points (English)
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- 3. Promotions
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Discover new and exciting promotions every day! Check the top of the Rakuten Ichiba home page for the latest deals.
Rakuten Ichiba home page (Japanese)
* Above image is as of February 2023
Most pages are only available in Japanese. If you have difficulty understanding Japanese, please use a translation application or service. Thank you for your understanding.
How to shop
Step by step guide for shopping process at Rakuten Ichiba.
Find products
Search and find products you want to buy from Japan.
Input the product name or keywords in the search box located at the top of Rakuten Ichiba home page (Japanese).
* Japanese keywords will return more accurate search result.
Category navigation is also available.
Once you find a product you're interested in, click the product link or image to see its details.
From the detailed information, click the "かごに追加" button to add the item to your shopping cart.
To immediately purchase the product, click the "購入手続きへ" button.
Tips
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Products with this icon offer free shipping in Japan when the purchase amount at checkout exceeds 3,980 yen (including tax).
* Some exceptions may apply for specific products, shipping destinations, etc.
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Products with this icon offer redeemed points of your purchase price, without entry.
Checkout
Select your preferred delivery and payment method.
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- Shopping cart
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Click the "購入手続きへ" button to proceed to the checkout page.
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Tips
- Rakuten Global Express (English)
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International shipping may not be available from some merchants. By registering for Rakuten Global Express, you can ship products from any merchant and consolidate multiple orders into a single package to save on shipping!
For credit card payment failure
Please find this FAQ (English)
Complete payment
Confirm your order and complete payment.
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Confirm your order details and click the "注文を確定する" button.
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You've completed your order when you see the "Thank you" page.
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- Order confirmation email
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You will receive an order confirmation email once checkout is completed.
Subject : 【楽天市場】注文内容ご確認(自動配信メール)
Sender : order@rakuten.co.jp
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- Payment confirmation email
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If you select bank transfer or other advance payment, you will receive an email to complete payment.
Subject : 【楽天市場】お支払い手続きのご案内
Sender : order-confirm@order-rp.rms.rakuten.co.jpIf you do not receive the email, check if the @order-rp.rms.rakuten.co.jp domain can be received by your email account.
Delivery
Purchase history
All that's left for you to do is wait for your purchase to be delivered. Please note that some merchants may not send an email when the product is shipped. You can check the shipping status via purchase history page (English). If you selected deferred payment, you will need to make payment after you receive the product. For more details, please check this page (Japanese).
