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USA    Canada    UK　    Germany    Taiwan　    Hong Kong    Korea    China    Singapore    Thailand    Australia    New Zealand

【Prohibited Goods】

Hazardous Items Matches, lighters, flammable oil, flammable gas, lithium-metal batteries, lithium-ion batteries, any electronic items that contain lithium-ion battery, sprays, biochemical substances, biochemical antibody etc. Animals and Plants Dry flower, straw, seeds (rice, barley, bean), live animals, insects etc. Meat Fresh meat, ham, fresh food, sausage, beef jerky, spam, other meat products, cured meat product etc. Valuable Goods Cash, gold block, silver block, marketable securities, jewels, bill of exchange etc. Illegal Articles Drugs, stimulants, pornographic magazines/videos/DVDs etc. Guns and Swords Guns, bullets, explosive materials, model guns, knives, imitated articles, forged articles, swords etc. Articles on the Washington Convention List Specimens, crocodile skin, lizard skin, snake skin, ivory, turtle shell etc. Radio Communication Devices Radios, mobile phones, transceivers (including toys) etc. Tobaccos Not permitted in any quantities.

【Restricted Goods】

・Restriction on textiles and apparels Shipments of textile and apparel manufactured in non-WTO countries and in China are subject to a quota-visa and will continue to require a ’textile　visa’. Those manufactured in WTO countries (excluding China) still require detailed product information, including courtly of origin, in the invoice. ・Items subject to FDA approval Foods (including health food), drugs and medicines, drinking water, spectacles, sun glasses, kitchen utensil, dinnerware, laboratory instruments, medical equipment, cosmetic goods, contact lenses, supplements, heart pacers, pet food, and other items directly touched human body and skin (excluding clothes)

【Other Conditions】

・Accessories, jewelries, watches, brand goods Unit price must be less than JPY40,000 and total invoice value must be less than JPY100,000. ・Ink cartridge for PC printers Safety data sheets may be required for items that contain flammable integrants. Some items cannot be handled under our service. Please ask manufacturers for details.

Language TranslationGeneral InstructionPayment MethodShipping Rates Prohibited and Restricted GoodsFAQ ・How to Shop・How to register for Rakuten membership・About Rakuten Super Points ・Prohibited and Restricted Goods・Terms of Usage